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How We Start a New Project
Most engagements begin with a short discovery call where we learn about your business goals, current technology stack, and the problem you are trying to solve. From there, we usually run a focused two-week scoping phase that produces a written proposal — including milestones, team composition, technology choices, and a fixed timeline. You leave the scoping phase with enough detail to make a confident go or no-go decision, and there is no obligation to continue beyond it. Whether you are launching a new SaaS product, modernizing a legacy system, or extending your in-house team with senior engineers, the first conversation is free and tailored to your situation.
What to Expect After You Reach Out
We respond to every inquiry within one business day. If your message includes enough context, we will share an initial perspective and propose times for a 30-minute discovery call. During that call we focus on understanding your timeline, budget range, technical constraints, and decision process — not on selling. Within a week of the call we typically share a written summary, recommended next steps, and a clear breakdown of how we would staff the engagement. You can use that document to evaluate us alongside other partners or take it to your internal stakeholders.
Where We Work
Our headquarters is in Shumen, Bulgaria, and the entire engineering team is based in the European Union. We work day-to-day with clients across the United States, Canada, the United Kingdom, Germany, the Netherlands, and the Nordics. Our working hours overlap meaningfully with US Eastern and Central time zones in the morning and with European time zones throughout the day, which gives most clients three to five hours of live overlap for stand-ups, planning, and reviews. For longer-term engagements we are happy to travel for kickoff workshops, quarterly reviews, or on-site discovery sessions.
How to Prepare for the First Conversation
You do not need a finished specification or a polished pitch deck to talk to us. The most productive first conversations cover four short topics: the business problem you are trying to solve, the rough timeline you are working against, any technical constraints we should know about such as existing systems, compliance requirements, or data residency, and how the decision will be made on your end. If you have a written brief, a Figma file, a roadmap, or even a back-of-the-envelope sketch, please bring it — we are comfortable working from any starting point. If you do not have any of those yet, that is fine too: a thirty-minute discovery call is often the fastest way to figure out whether a structured engagement makes sense, and we will not push you toward a proposal if the timing or fit is not right. We sign mutual NDAs as a default before any deeper technical conversation, so you can share sensitive context without worrying about exposure.
Engagement Models We Offer
We support three main engagement models depending on what you need. The full-team model embeds a senior tech lead, two to four engineers, and a dedicated QA into your roadmap for a defined period — best when you are launching a new product or modernizing an entire platform. The dedicated-developer model places one or two senior engineers inside your existing team for ongoing work — best when your in-house team needs additional capacity in a specific stack like Java, Angular, React, or mobile. The fixed-scope model produces a clearly defined deliverable against a fixed price and timeline — best when the work is well-understood and the scope is stable. We are happy to mix models within a single engagement or transition between them as the work evolves; many of our long-term clients started with a fixed-scope discovery, moved to a full team for the build, and then transitioned to dedicated-developer support after launch.